FAQS

We ship from our partnered warehouses and factories, which are located in US, Europe, Asia and Africa. So, if you order more than one item from us, please don’t be surprised if your items are shipped separately – different factories specialise in different areas of manufacturing.

We always try to source items that are true to size and provide a comfortable, flexible fit. You can find more information on what to expect from your garments, along with a basic size chart, here.

It can take up to 30 days to process the order(s), ship the item(s), and drop them at your door. Shipping times vary from product to product and are often based on demand and shipping location.

Yes. Please contact us if you do not receive a confirmation number within 24 hours.

It will take usually between 1 to 3 business days.

Currently, we only ship to the UK. Feel free to contact us if you would like to arrange a delivery to a different region.

You can choose from standard and express delivery options. Standard delivery to a location of your choice in the UK costs £5.99; express delivery costs £9.99. Spend more than £50 and you will be eligible for free delivery on all your items. More information on our shipping processes and charges can be found here

It depends which of our partners is shipping out your order, and where they are located. Please visit our Shipping page for more information on import taxes and charges.

Our office is in the UK, but we have strong links with many suppliers and manufacturers overseas.

We process all orders in GBP. While the content of the cart is displayed in several currencies, you will check out with GBP at the most current exchange rate.

We accept all major credit cards, including Visa, Mastercard, Discover Amex and Paypal.

You can be absolutely sure that all purchases made here are safe and secure. You can find more information on our encryption processes within our Website Terms of Service

Please send all enquiries to team@lovetotrythem.com

More information on our refund policy can be found here

We do not sell any customer information. Emails are strictly for follow-up purposes and to send newsletters containing information on our promotions and coupons for discounts. Visit our Website Terms of Service page for more information on how we use and protect your data.